Third-party maintenance(TPM) is a hardware support solution provided by vendors independent of the OEM.TPM provide technicians and parts to maintain IT products from servers and networking to mainframes and storage.
OEM may begin issuing End-of-Life announcements starting at Year 5,may begin issuing End of Service Life announcements and eventually stop/outsource support . TPM providers can continue supporting most brands of server, storage and network equipment.
Xetimes TPM programs cost as much as 40%-70% less than traditional OEM support offerings. This point is significant for a number of reasons.
TPM service can make your contract execution more easier . When you sign contract with single TPM supplier for your IT service contracts,you will avoid multiple suppliers and multiple contracts which will save both time and money.
|Xetimes TPM SLA|